We deliberately pursue the perfect quality and continuous development of technology to improve our commitment, and earnestly look forward to working with friends from all walks of life to share the results. Through sincere service, we have developed the following services for the majority of users: ① pre sales service for users, including the selection of resin, the selection of equipment manufacturers, and the determination of water treatment process. For the higher requirements and difficult problems in the application field, we fully cooperate with users to solve them through the joint discussion and cooperation of technical personnel of both sides. ② We will actively cooperate and assist in the loading, activation, pretreatment, transformation and commissioning of resin required by users. ③ Do a good job in the after-sales tracking service of users, and we will arrive in time when users ask to solve problems on site. ④ It can train operators and technicians of chemical water treatment and other applications for users. Our guiding ideology is to serve as a link, with high-quality products to win customers.
Before putting into operation, our factory can send professional personnel to the site to cooperate with the user to carry out pretreatment and debugging, and solve the problems in time. Service guarantee measures: the enterprise has established a professional after-sales service department. After sales service personnel are composed of professional and technical personnel from Wuhan University of water resources and electric power, Hunan University and Qingdao Institute of chemical technology. And set up a special line telephone: 0533-2159615. Ensure that the problems of users can be solved in time. At the same time, the company provides the customers with on-the-job training, useful operation procedures and resin pretreatment methods. Do a good job of visiting users all the year round. After the user's after-sales service feedback is signed by both parties, it is returned to the enterprise as a standard for the enterprise to assess the work of after-sales service personnel, so as to ensure that the service satisfaction rate is 100%.